Privacy Policy

Last updated: December 2024

1. Introduction

Trackd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, and profile photo
  • Financial Data: Bank account information, transaction history, and account balances accessed through third-party services like Plaid and Apple FinanceKit
  • User-Generated Content: Budgets, categories, notes, and other data you create within the app
  • Usage Information: How you interact with our app, including features used and actions taken

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and complete transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, prevent, and address technical issues and fraud

4. Third-Party Services

We use third-party services to provide certain features:

  • Plaid: For connecting to your financial institutions and retrieving account and transaction data
  • Apple FinanceKit: For accessing financial data on iOS devices with user permission
  • Auth0: For secure authentication and user account management

These services have their own privacy policies and we encourage you to review them.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. This includes:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments and updates
  • Limited access to personal data by our team members

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you wish to delete your account, you can do so through the app settings. Upon account deletion, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your data
  • Objection to processing of your data
  • Data portability

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about the categories and specific pieces of personal information we have collected, and the right to request deletion of your personal information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your data receives an adequate level of protection.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: colbygreen32@icloud.com
Address: 1335 Michele Ct. Rochester Hills, MI 48306